Employee Benefits & Conditions

Costa offers a range of employee benefits and conditions covering areas such as flexible work arrangements, learning and development opportunities, study assistance, rewards and recognition and health and wellbeing. Our people are critical to our business and we in turn, want to ensure our employees have access to programs and services to help them succeed.

Pay and conditions

Costa employs people under a variety of different awards and agreements in each state depending on the business category, facility, location, employment type and classification of work.


We offer a number of options for flexibility including change in hours, locations, the ability to purchase additional annual leave and the ability to work from home.

Learning and development

There are plenty of opportunities to develop within the group.  Costa is committed to providing the highest level of support and professional development to employees in order to continue their development and training within a supervised and supportive environment. Enabling employees to actively participate and monitor their continuing development, we recognise that a range of activities may contribute to an individual’s body of knowledge. Continuing professional development may include formal and informal, internal or external development activities.

Study assistance

Costa encourages employees to develop their skills and knowledge through further education by providing financial assistance and time off for approved studies which help to fulfil organisational, and develop individual, needs within Costa. Find out more about Study assistance.

Career mobility

Costa is committed to promoting career mobility within the organisation. Our national presence can offer you a wide range of exciting career opportunities from farming and agriculture to supply chain, operations, business management, sales and marketing, finance to IT.

Employee assistance program

The Employee Assistance Program provides short term counselling and support for all employees and immediate family members (if eligible). This program is easily accessible, voluntary and can provide support on a range of personal and work related issues. Confidential support is available for work or personal issues and can help you to identify, explore and manage any issues impacting your life, which could include: conflict, depression, anxiety and stress, relationship problems, grief and bereavement, or career path issues.

Health programs

Costa seeks to increase the efficiency and productivity through a culture that values, supports and improves the health and wellbeing of employees. We are commited to:

  • Promoting positive health and wellbeing of all employees
  • Providing an inclusive and health promoting environment
  • Providing opportunities that enable employees and their families to enhance their health and wellbeing

Salary packaging

Salary packaging (also known as salary sacrifice) is an arrangement between you and Costa where you pay for some items or services straight from your pre-tax salary such as your superannuation. This can reduce your taxable income and put more money in your pocket.

Workplace banking

Employees have access to a benefit program through the Commonwealth Bank. Some of these services and offers deliver banking and lifestyle benefits include:

  • Credit cards
  • Everyday account
  • Term Deposit
  • Personal Loan
  • Financial Planning
  • CommSec Share Trading Account
  • Travel Money Card

Novated lease

Some positions allow for novated leases. This is a form of salary packaging that makes running your car easier and more cost-effective. When you salary package a novated lease, you agree to forgo a portion of your salary in return for a fully-maintained car. This allows you to make significant tax savings, in addition to the many other benefits and savings associated with novating a car.